Nexus Real Estate Group
Privacy Policy
Effective October 10, 2026
This Privacy Policy explains how NEXUS REDS, doing business as Nexus Real Estate Group ("Nexus," "we," "us"), collects, uses, shares and protects your personal information when you visit nexusre.co, submit a form, call us, or communicate with us by text message (SMS) or email.
1. Information We Collect
- Contact information: name, mobile phone number, email address.
- Real estate preferences: property type, location, budget, timeline, and whether you plan to buy, sell, rent, lease or invest.
- Communications: calls, text messages and emails you exchange with us.
- Device and usage information: IP address, browser and device type, pages viewed and referring site, collected through cookies and similar technologies.
2. How We Use Your Information
- To respond to your inquiry and schedule calls, consultations, showings and tours.
- To provide the real estate brokerage, leasing and property management services you request.
- To send appointment reminders and updates about an active transaction or lease.
- To send new listings, market updates and event invitations, only if you opted in to marketing messages.
- To operate and improve our website, and to meet legal, licensing and recordkeeping obligations.
3. SMS / Text Message Opt-In
We send text messages only to people who give express consent, by checking an SMS consent checkbox on our website form or by asking one of our agents in writing or verbally to text them. Consent is optional and is not a condition of any purchase or service.
- Message types: replies to your inquiry, appointment scheduling and reminders, property and showing information, and transaction or lease updates (customer care). If you separately opt in to marketing, new listings, market updates and event invitations.
- Message frequency: varies based on your inquiry and activity.
- Message and data rates may apply.
- To opt out: reply STOP to any message. For help: reply HELP, call (424) 202-4243 or email [email protected].
4. No Sharing of Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We do not sell, rent or trade your mobile phone number or SMS consent.
5. How We Share Other Information
We do not sell your personal information. We share it only as needed to provide our services or as required by law: with service providers that help run our business (CRM, phone, email and website hosting); with parties to your transaction, with your knowledge (cooperating agents, escrow and title, lenders, inspectors, property owners or managers); and when required by law, regulation, subpoena or licensing authority. The restrictions in Section 4 always apply.
6. Cookies & Tracking Technologies
Our website uses cookies, pixels and similar tracking technologies to keep the site working, remember your preferences, and understand how visitors use the site (analytics). You can block or delete cookies in your browser settings; some site features may not work as a result.
7. Data Security
We protect personal information with reasonable administrative, technical and physical safeguards, including encrypted (HTTPS) connections, access limited to authorized team members, and secure, access-controlled service providers. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
8. Your Rights & Choices
- Unsubscribe from texts: reply STOP at any time.
- Unsubscribe from emails: use the unsubscribe link in any email, or email us.
- Update or correct your information: contact us and we will update it.
- Access or delete your information: request a copy of, or deletion of, the personal information we hold about you.
- California residents: you have the right to know, access, correct and delete your personal information and to opt out of its sale or sharing. We do not sell personal information or share it for cross-context behavioral advertising, and we will not discriminate against you for exercising these rights.
To make a request, contact us using the details below. We may need to verify your identity first.
9. Data Retention
We keep personal information only as long as needed to provide our services and meet legal, tax and real estate recordkeeping requirements, then delete or de-identify it.
10. Children
Our website and services are intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18.
11. Changes to This Policy
We may update this policy from time to time. The effective date above shows when it was last changed.
12. Contact Us
Nexus Real Estate Group (NEXUS REDS)
5350 Wilshire Blvd, Unit 36234, Los Angeles, CA 90036
Phone: (424) 202-4243
Email: [email protected]
See also our Terms of Service.